Returns & Exchanges
At Capes India, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, our streamlined return and exchange policy allows you to request a resolution within 7 days of delivery.
Initiate Request
Log in to your account and navigate to the 'My Orders' section to select the item you wish to return or exchange.
Quality Inspection
Ensure the product is in its original packaging with all tags intact; our team will review your request based on the provided photos and reason.
Reverse Pickup
Once approved, we will arrange a free reverse pickup from your registered address within 24-48 hours.
Refund or Replacement
After the item reaches our warehouse and passes quality checks, we will process your refund to the original payment method or dispatch your replacement immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing